Instructions to reset the TomTom Go 910 (if doesn't turn on properly)
1) Perform a paper clip reset on your device.
-Do not turn it back on. Refer to http://www.tomtom.com/4229 for reset instructions.
2) Update the device using TomTom Home on the PC
- Connect the TomTom to the computer. Turn it on.
- Go to ''Start'' > ''My Computer'' and browse your TomTom device, which should be listed under removable drives
- Delete ALL files not in yellow folders
- Delete the yellow folder ''ttntools'' (if within the tomtom)
- Safely disconnect your TomTom
- Remove TomTom HOME from your PC
- Once removed click on this link to re-install; http://www.tomtom.com/home
- When HOME is re-installed, connect your device
- Open TomTom HOME and log-in
- Select download your updates
- Update your device with the application
- Disconnect and check if the problem still exists
3). Retry step 2 again - for two devices it worked for me after updating for a 2nd time.
4). Format your device (I have not had to try this yet)
- Connect the TomTom to the PC
- Open TomTom HOME
- Select Restore Backup
- DO NOT proceed unless you are certain a backup has been made
- Open ‘Start’ > ‘My Computer’. Right click on the TomTom and select ‘format’.
- Format in the FAT32 format.
- Once formatting is complete, open TomTom HOME
- Select ‘Restore Backup’
-Safely disconnect and check if the problem still exists
